Why am I being asked to set up a Direct Debit?
We're moving subscription payments to Direct Debit to make the process more reliable and secure for you. Previously, subscriptions were paid by card, but cards expire, get replaced, and can sometimes cause payments to fail unexpectedly, which can disrupt your subscription. Direct Debit solves this. It's connected directly to your bank account, so there's nothing to update when a card changes. Your subscription simply continues without interruption. Payments are processed securely through GoCardless, a trusted payment partner used by thousands of UK businesses.