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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.
What does putting your belongings into storage involve?
Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.
Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.
They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.
Is there anything I can’t store?
Anything that’s illegal to possess under British law can’t be stored.
Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.
How do I prepare fridges and freezers for storage?
If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.
The qualifications your removal company needs
Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.
What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:
- Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
- Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
- Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
- Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.
Insurance for putting belongings into storage
Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.
It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.
Questions you should ask your removal company
- How long have they been trading for?
- Are they a member of the British Association of Removers?
- Do they have public liability insurance and what does this cover?
- Do they have an LGV licence and what category is it?
- What can and can’t I put in storage?
AJW Property Managemen Ltd - Specialist in Property damage and reinstatement work. We have both specialist building damage and construction divisions able to work with both Insurance claims and any renovation or reinstatement work.
Tom Griffiths
Hi we are landscape Gardener's with over 20 year's experience in all aspects of landscaping like. fencing. block paving. Decking. Gravel. Slabbing. Raised beds. Garden walls. Ponds. Drive ways. Garden sheds. Path ways. garden design. Hedges. Tree's. Flower beds. Pruning. Shaping. And all aspects of homecare.
Brilliant service, Leroy came on time, on the arranged day and in cold weather. He got on with the tree job, bringing all the right equipment and no messing around. When he had finished the job looked well presented and he had cleared up really well. Leroy is very polite, friendly and a good worker at a reasonable price. I will definitely use his services again.
builder from Ukraine living in UK
He was very good at the job and finished on time etc. The one thing I found slightly annoying was the urgency to finish the job and get the money, ie insisting that he paints the fence even though it was forecast to almost certainly rain that day and receiving multiple calls from his wife etc to our pressure. Overall though I am pleased with the end result and will use him again if given a chance
We are small team of very good and experienced builders who deal with renovation of houses.We do not leave before we know that the client is 100% happy. Everything we do comes with warranty from us.You will find the best prices and quality with us.
Happy with work just need more followup on the workmen. Overall good service, defintly will use him again
Hi I’m Andrei and I have a good experience in extension loft conversion block paving,driveway,decking,brick work,fencing,landscaping and more.
Andrei was very professional, started the job on short notice and finished jt just as quick. Communicated all the way through the work, and was done to a high standard. Would recommend him to anyone.
Experienced builder NEW TO RATED PEOPLE ???? Hi everyone. I’m Mitch, I’ve been in the trade since leaving school. I am a general builder that specialises in timber work. I do most jobs from small jobs like laminate flooring all the way upto 2 storey extensions. For the larger jobs I have a reliable team of builders including electricians, plumbers and bricklayers. We are happy to quote anything, bespoke is my passion. If you can’t get someone to build it, we can! Please feel free to browse photos of my work, I will try upload a little bit of everything. If you don’t see a photo of a job your asking for, feel free to contact me and I’m sure I will be able to show you examples of my work in that area. Friendly team of lads aging between 18 and 66! We look forward to working with you. P.s as mention above we are new to rated trades and as such have decades of experience, thousands of builds under our belts but alas, no rating on here. Any and all feedback will be most welcome. Stay safe everyone and see you on the job!
Mitch did an amazing job would definitely employ him again
Hello my name is Gabriel. I’m a Multi Trader and I can do the fallowing service:General handyman , plumber ,Painting, Bathroom & Kitchen,lock smith,Drainage Basic electricity etc…
Quick and honest assessment. Job done to a good standard.
Hi, my names Ricky I run a small property maintenance/hand man company called Empire Developments I’m a L2 qualified joiner An L2 qualified P+D I have L2 Health and Safety at work qualification + CSCS card + cat and genny energy and utility ticket I’m also L3 first aid response trained. I love working with wood some would say I’m perfectionist and pride my self in my work
????? Service Introduction – Carpentry & Roofing STANART Construction Limited Hi! My name is Stan ,and I lead a skilled and reliable team with 12 years experience in carpentry and construction work We provide complete, high-quality services for both small and large projects, indoors and outdoors. Our specializations include: ?? Carpentry work – doors, windows, stairs, custom furniture, terraces, pergolas, wardrobes ?? Roofing – full roof installation, repairs, renovation, timber framing, tiles/shingles, gutter systems ?? Organized, well-equipped team – ready to handle complex projects to a high standard ?? Punctual, clean work and clear communication throughout the job CSCS Level 2
Kitchen rebuilding, garden landscaping, painter and plasterer
EA Removal&Logistics is specialised in offering seamless removal services to ensure a stress-free transition whether it's home or office relocation. We are experienced and qualified. Please do ask any questions you may have. Thank you for visiting my profile.
GM Electrical specialise in domestic and commercial properties. We have the maintenance contract for over 40 properties in the west of Scotland and are looking to expand. Our main work that we carry out: EICR’s for landlords in multiple different properties Comercial fit outs Full house Rewires. We aim to complete every job within 3 days of getting you contact telephone number.
First class electrician sorted our problem no hassle a pleasure to deal with
Yanis Gardening wants to offer the best gardening services there are. We provide the following services of paving, pruning, fence building, and many more. We have just enrolled here, but we have an experience of six years. Our objective is to provide our customers with the upmost satisfaction with their gardens and any other services we have to offer.
I would have no hesitation recommending Yanis. Very competent, reliable, hard working, polite and does everything exactly as you want it.
With over 40 years combined experience in the building trade our company has grown and build an amazing portfolio of jobs and customer clientele. We cover all aspects of building and landscaping no job is to small and no job is to big we can handle them all. Our company cover everything from start to finish on all jobs so no need to worry about sorting anything, making it a smooth process for our customers
Very pleased with the outcome of a small extenrion to extend the diner and add a showeroom and utility area. Work was carried out professionally and finished to a high standard . Would recomend this company.
Hi,my name is vathi and i am a hardworking, well-organized and experienced handyman with a keen eye for details,physical stamina and apt in problem-solving.Moreover,i perform various repairs and maintenance tasks, including appliance installation, routine landscaping on the grounds and carpentry
beautiful work done installing engineered wood. initially planned for installation of engineered wood by floating it. had to switch over to gluing due to the product i had got. still ended up completing 2 days worth of work in a single day. will definitely hire again.
Shawn removals is an experienced company with more than 9 years in industry ,we do waste ,flat ,office and house removals also we do assemble furnitures and assembly them together Attended the removals courses on how to handle items etc We are trustworthy as an organisation that is growing we remain dedicated to our values and record We so many good reviews from different people across London and outside
I offer a variety of services to keep your drive ways and patios clean and looking fresh. Cleaning Sanding Sealing Pointing
Shaun was very thorough and got to work as soon as he got here. Very pleasant young man, easy to deal with He gave me some advice about jet washing and what I need to be aware of. Cleaned and tidied up and took his rubbish away with him. Very pleased, will recommend/use again
My name is Arturas and I have a strong passion for building things and I love to make people happy through what I do. I have been doing this job for 10 years, however, I have learned to be a builder from my father since I was younger.
Arturas is a fantastic guy. He was so humble, caring and respectful. Great job done perfectly. I would recommend him again.
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