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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

Hi, I am Joe and I am 37 years old. I have my own tools and a LWB van and I’ve been in the industry for the pasts 17 years. I take my work seriously and try to do everything to the best of my abilities. I am reliable, professional and hard working. Feel free to contact me should you need or want my services.

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Reviewed by Asmaa on 28/4/2025

Joe was absolutely amazing from communication to completing the job. Quality painting and all fixtures done including electrics and carpet fitting. My son is thrilled with his room and we have a long list of things waiting for Joe! Highly recommend

My name is Arturas and I have a strong passion for building things and I love to make people happy through what I do. I have been doing this job for 10 years, however, I have learned to be a builder from my father since I was younger.

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Reviewed by owan on 30/4/2025

Was able to come same day as accepting the job and was completed to a high standard

Shane’s home improvements has firmly built it’s reputation on perfection with outstanding customer service, reliability and attention to detail. We provide a dedicated, personalised service, providing solutions to maximise your outdoor space. We strongly believe that a job is not worth doing unless it is done right. Shane’s home improvements has extensive expertise in providing a number of services, including design and construction of Patios, Walling, cedar & softwood Fencing, Millboard & timber decking, contemporary garden buildings, stainless steel and glass balustrades & balconies, block Paved, natural stone and resin bound driveways and Paths and installation of Artificial Grass/AstroTurf and much more. Drawing from our 13 years of experience, we offer a whole world of garden design ideas, which are excellently installed to suit different garden types, shapes and sizes, and fully meet your personal requirements. From modern designs to more traditional styles, we ensure you’re delighted with the end result. We Provide bespoke landscaping services for private and commercial clients Renowned for our quality installations and workmanship combined with high-quality materials such as natural stone paving, vitrified paving, porcelain paving, stainless steel, glass, cedar and Millboard decking. Shanes home improvements are a landscape design and home improvement services company you can trust

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Reviewed by Christina on 2/5/2025

slope, i want refunding or I'm making a claim through small claims court, thank you Christina

At Everstrong Driveways Ltd, we pride ourselves on turning your ideal driveway visions into tangible reality. With a steadfast dedication to quality and a fervent enthusiasm for paving, we offer unrivalled expertise in each project we undertake. Whether you seek to elevate your property’s visual charm or fortify your outdoor areas, our devoted team stands ready to provide superior driveway solutions. SOMERSET & SURROUNDING AREAS

"Here at AAR plastering & building services we have a wealth of knowledge throughout all the plastering and building sector, please get in touch for your free no obligation quotation today"

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Reviewed by John on 23/3/2025

Bathroom ceiling painted, Alan did a great job with the best quality materials. He is very trustworthy and friendly. I would highly recommend and will be putting more work his way in the near future.

Contact us for a quote (Detailed estimates and surveys are chargeable ) NEW VR DESIGN SERVICE AVAILABLE https://www.rbbrefurbishmentsltd.co.uk Bathroom refurbishment Kitchen refurbishment Howdens kitchen supply and install service Decommission/ fit outs Removal of partition walls Wall panelling Media walls Design & planning Garage conversions Loft conversions Access to architect Access to structural engineer Steel rsj supply and install Full house refurbs Velux and windows supply and install

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Reviewed by andrew on 26/2/2025

Punctual in getting back to me to offer their services, as of yet I've not picked a company for my project but was impressed with their initial professionalism and conduct.

With over 10y on to construction industry,we operate a small family business owner aimed to provide an high quality services across the trades we offer, We have over 5y experience doing painting and decorating works leaving behind smile and the best experience, From Tv wall mountings to removals, storage ,and refurbishment,we cover all aspects of works . For a friendly man part of the team on site ,please don’t hesitate to get in touch with us..

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Reviewed by Kat on 19/2/2025

Alex was great. Got the job done under tough time restrictions. Really happy with the work

We pride ourselves on being Friendly, Experienced, Professional, Insured and Check a Trade rated With over 20 years roofing experience, offering skilled roofing practices enhanced by City & Guilds Qualifications. HK Roofing Company combines the skills of professional roofing and surveying across the Dorset & Hampshire region. We have a passion to offer you, our clients the very best professional advice when it comes to making sure your home receives the best roofing systems available. Whether its a small repair, a new roof or something in between, we've got you covered. Free quotations on request & we also offer emergency call outs HK Roofing Company Limited cover both the residential and commercial markets with public liability insurance We are proud to offer the following services: • New roofing • Re-Roofing • Roofing Repairs • Slate roof systems • Tiled roof systems • Flat roof systems • Emergency Roofing Repairs • Insurance repairs & quotes • Chimney Repairs • Lead work and flashing • Fascia’s and Guttering We look forward to hearing from you in the near future

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Reviewed by Sue on 9/7/2021

Great fast and efficient company. Would highly recommend.

JJ Walker property development. All trade contractors

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Reviewed by Keith on 5/8/2024

Everything done superbly well due to the efforts of Taylor. Kept us advised at all stages of the job. Would recommend unreservedly.

UControl Developers: A little about us With many happy and returning customers over the last 7 years, you can be sure of being well looked after. Our aim is to provide a stress free project, delivered in a manner that I am confident will exceed your expectations. I work with a small team of trusted colleagues, who communicate and work together well. Our customers often comment that every colleague they interact with is approachable and cheerful; we find that promoting a positive attitude always helps projects run smoothly with good communication throughout. Main work we undertake But are not limited to Exterior design Exterior Painting Interior design Interior Painting Wallpapering Decking Decking reservations We also offer a House removal service Availability We offer a 24/7 service, you are welcome to contact our team at a time that suits you If for any reason you are unable to contact us, please send a text message or email. Thank you for taking the time to consider our company’s profile, I look forward to hearing from you. UControl Developers

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Reviewed by Maz on 3/4/2023

Occupiers were very disappointed as they had to do a lot of clearing up after the painters.

Benny’s Removals Removals , Transportation , Packing , Storage, National transport We are working in teams of 2 , fully insured and take pride in offering a professional service. Over 4 years experience , offered our service to a high number of businesses , no job is too small. Call us or send a message on Whatsapp for a free quote.

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Reviewed by Simon on 15/4/2025

S & M, Cleaning we are a team of two, My partner & myself I do a lot of the admin I also demonstrate how a cleaning company should operate and work well, to satisfy customers request and needs Monday- Saturday 9-4pm you can get hold of Myself we cover oven cleaning, House removal, Carpet cleaning, end of tenancy house clean an gardening. On a good day we can book you in to complete an do the JOB’S

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Reviewed by Patrick on 10/4/2025

Flexible and ready to carry out the work at any pre agreed time. Task not yet completed due to circumstances but still open with this tradesperson.

Whether you are a business, landlord or homeowner, save time and expense with our single source for your commercial property maintenance or home decorating and repair needs.we have over 25 years experience working with companies like the NHS and AGE U.K, NAPIT Registered

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Reviewed by Davies on 30/3/2025

Good communication skill

Davies Property Services Limited is a hard working company open 24/7. Emergency call out service available! We have a very hard working highly skilled and dedicated team of fully qualified and experienced gas and plumbing engineers to cover all aspects of gas and plumbing work that may be required. We cover all trades! we cover all London areas !!! Call anytime for a free quote!!!! All work carried out to a high standard and guaranteed!!! We also provide a painting, decorating and handyman service! from the smallest of jobs from changing a toilet seat to a tap to a complete overhaul. No job too small or too big! We do the hard work and running around so you don't have to!!! Fully insured. Don't delay call DPS Today!!!!!! Call or email Mark.

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Reviewed by Femi on 14/2/2025

Been trading for over 35 years now

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Reviewed by Ben on 27/4/2025

Excellent communication and great job carried out. On time, efficient and would strongly recommend.

Hello im Valentino, professional painter and decorator with 18 years of experience, good communication with customers, dynamic, hardworking, with high quality standards and qualified with NVQ level 3 painting and decoration.

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Reviewed by Timothy on 1/3/2024

GilliesPropertyLtd We're a small business covering all aspects of property maintenance, from Heating & Plumbing Electrical Services all part P and 18th addition. All engineer's fully Qualified Domestic & Commercial

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Reviewed by Emmanuel on 7/4/2025

Ross and Jaydon; Personable and accomplished tradesmen. Work fine and not exorbitant cost. Will use again. Recommended.

I am a plumber with 18 years of experience and my motto is quality above all

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Reviewed by Jeffrey on 19/4/2025

All areas resolved.

We are House Maintenance Company Registered with company house, we do everything the right way, we comply with rules and regulations by the government as well as contracted jobs, any transactions will be with the office, our staff only carry out the jobs thanks. Woman with a Van. our Instagram page sandc_cleaning_services VAT registered Gallery pictures please have a look. We specialise in Oven clean Carpet clean Stairs carpet clean Tiles clean Sofa clean Hard flooring cleaning Stain removal cleaning Bathroom End of tenancy home clean All Essential domestic cleaning Waste Removals House Move Kitchen demolishment Handyman Gardening

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Reviewed by LIZZIE on 19/3/2025

Lovely lady answered call, couldnt be more helpful

Hi there, We carry out works from full refurbishments to small maintenance We are customer focused, professional, and friendly. Our works are affordable prices. And you mostly pay when the job is done. Some of our services include: *Painting and decorating *Tilling *Kitchen and bathroom install *Removals *Wood work *Flooring

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