Ask an expert

Get free help from our community of tradespeople

How do I make a complaint on someone you suggested?

Posted by Roger Needs, on
You came up with recommendations for house builders, namely Hook Construction Partnership. The block & Beam was condemned by the council. I would like to share with you the results of their work? The build is truely shocking and I would not want other people to go through what I did.
Edward Thompson

Edward Thompson

Hi Roger unfortunately being on this site does not make you a good tradesman it is purely an introduction service for which tradesmen pay . To my knowledge there is no vetting procedure (Except gas safe) to join the site. That said there are alot of good tradesmen on the site who complete jobs to a high standard, feedback from previous customers echoes this.There should perhaps be some minimum standard required to join the site! Exactly how you would do this I'm not sure as qualifications don't always mean anything, references from previous customers might give some indication of ability. Give them a bad review to warn others off is about all you can do on this site.Thanks.Ed
Dave Claringbould

Dave Claringbould

hi,im so sorry you had a bad experience,give us good builders a bad name,go onto that builders ratings and give your account,also contact rated people customer services they will be only to pleased to take this up they don't want bad people on there books,hope this helps,kind regards dave Dc builders

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.

app-icon

Get our app for homeowners

  • Send messages and get notifications from tradespeople
  • Add photos to get more accurate quotes
  • View tradespeople’s profiles