Dalton Thompson
Hello, As an expert on our Ask an Expert panel you're one of our top rated and most valued customers. We understand that some of our members disagree with the recent changes, however the panel is not the right platform to discuss this. Our experts are some of our best customers and we do value your opinions, however, as an expert you have agreed to adhere to our house rules which do not permit the following questions or discussions: 1. Questions relating to Rated People staff and/or the Customer Support Team 2. Questions regarding a tradesman complaint Going forward any questions or answers that break the House Rules will be removed and tradesmen contributing to these conversations will have their Ask an Expert status revoked. I have sent all of our expert panellists an email expanding on this answer, which includes a link to a survey. Please submit your feedback via this survey and I will make sure your responses are passed on to our senior management team. Please understand that this is a platform to help homeowners with their home improvement questions and beef up your profile page with examples of your answers. Conversations and questions around Report-a-Lead do not benefit you as a member, homeowners looking for advice or homeowners who are viewing your profile. Best wishes, Charlotte Ask an Expert Moderator
