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Integrated washing machine and kitchen units

Posted by Lynn Jolly, on
We desperately need some help with a bad situation we've found ourselves in with our kitchen and integrated washing machine. The machine has broken down and needs a new drum and needs to removed from underneath the worktop. We can't get the machine out from underneath the worktop because it's jamming on something we can't see. We've had look underneath it with a torch and can see that the back right foot is stuck into an old floor file which lies underneath our (new!) floor vinyl. But there also appears to be something else stopping the machine from coming out and we think it's on the left side (nearest the pipes and sink). We don't know if the hose is trapped or whether the machine was jammed in when it was installed (it was installed at the same time as our kitchen). We've managed to adjust the other 3 feet off the floor but the one at the back right side won't budge as it's jammed into the vinyl. So, the machine is basically balancing on just that foot. The problem we have is that having pulled the machine out a little way it's now stuck and won't go back in and so it's blocking access to our gas cooker. We also have the issue of not being able to lift the worktop up because it runs the length of the wall and has the sink (which is next to the washing machine) inset into it. We're at a loss as to know what to do and we've been without our washing machine for a month now. The washing machine engineer couldn't get it out either and suggested we contact a carpenter/fitter to see if they can assist. Any help would be appreciated. Thanks