Ask an expert

Get free help from our community of tradespeople

Unable to quote

Posted by michael ward, on Mon 10 Jun 2019 12:29pm

I appreciate you have a policy that if I buy a job I can only claim so many back if I am unable to quote, but this is not fair, if I buy a job and the customer doesn't answer or respond and I have had alot that I've been unable to quote. It is not my fault if a customer does not respond to me and I should not be expected to pay for a job I'm unable to quote for

Rob Hart

Wed 12 Jun 2019 06:50am

Michael. This also frustrates me. I bought a lead for a decent job for around £38.00 and then messaged and emailed the contact details. NO REPLY. Tried to ask for a refund using the app and it was declined because I reached 20% - its a joke.

Was this helpful?

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.