Lee Normanton
You can request a refund mate. If the customer doesn't give you the chance to quote you may be eligible for a refund. Not all the time though.
You can request a refund mate. If the customer doesn't give you the chance to quote you may be eligible for a refund. Not all the time though.
Contact customer services straight away as the longer you wait the less the chance of getting a refund I've had the same problems and Leary that if the customer doesn't response in 48 hours I need to call customer service and ask for a refund cause the leads are not cheap
Hi Calum, You can find details on our credit procedure at ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy. I'd like you to have a chat with our customer care team too if you're up for it. The team will be able to give you tips on quoting and winning work to help you grow with us. If you contact them via ratedpeople(dot)com/contact-us, a member of the team will be back in touch. Thanks, Natalie Ask an expert team
Nick shares his story of finding local tradespeople in his new area.