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Septic Tank Emptying, Installation & Cleaning | Find a Septic Tank Service Near You

What is a septic tank?

A septic tank is a type of sewage system for the home, and is generally used in rural properties that can’t be connected to a larger sewer system.

How does a septic system work?

All sewage and wastewater leaves the house via a main pipe, and goes into the septic tank which is buried underground. The tank is usually made of concrete, fibreglass, PVC, or plastic.

Inside the tank, solid waste sinks to the bottom and is partially decomposed by bacteria. Other elements like fat and plastics rise to the top, creating a crust. What’s left in the middle is relatively cleaner water – and we stress the word ‘relative’ here. It’s a long way from being drinking water, but it can be drained into the ground, which disposes of it naturally in the local ecosystem, rather than contributing to the work of a large sewage facility.

When the water leaves the septic tank, it goes into a distribution box. This box feeds the water into a set of underground pipes, which then releases the water into the soil. The ground above these pipes is known as the draining field or soakaway.

The whole system can easily work using gravity, with each component being lower than the last, but if this isn’t possible then pumps can assist in getting the water where it needs to go.

Some water evaporates into the air, and the rest soaks down into the soil. The soil itself filters out chemicals and minerals, while microbes in the soil break down impurities in the same way the septic tank does.

Releasing water back into the ground keeps it moist, and helps plants grow.

The system also requires a vent to release noxious gasses from the septic tank, as well as allow air into the system.

What can a septic tank specialist help with?

Cleaning

The most important thing you’ll need a septic tank specialist for is to clean out the system. The solids at the bottom of the tank, as well as the crust at the top, build up faster than it decomposes. These elements need to be removed from the tank periodically, which is why the tank has access hatches built in. About once a year, you’ll need to arrange for someone to pump out the excess waste. If this is ignored, then the waste will build up and eventually block, backing up into the house.

Installing or replacing a septic tank

Over time, you might need to replace parts, or all, of a septic system. If the system requires cleaning every few months then that’s a sign of blockage or inefficiency. Maybe you can see waste water or sewage coming up from the ground, which could be a sign that the tank is no longer watertight. These are severe cases but they’re the biggest reasons why you might need to replace the system.

You might have a large house with a lot of water usage, in which case you could consider a larger tank. It’s also possible to link two or more tanks together if you need larger capacity.

Costs for septic tank installations and maintenance

  • Tanks start at around £800.
  • Installation is around £1500.
  • The drainage field, or soakaway, costs about £5000 to lay, for about 100 metres of drains. This is the total length of the pipes – you don’t need a 100-metre stretch of land to accommodate it.
  • Emptying the tank annually will cost around £150.

Maintenance of your septic tank system

If you want to maintain your system in the best possible way, there are 3 things you need to know.

How the system works.

Everything happens underground and out of sight, so it’s important you know what’s going on. This page tells you everything you need to know, so you’ve got that covered.

Where the pipes are.

If you’re installing a septic tank system, get your installer to show you where everything is, plus you should always keep plans of the work for future reference. If you’re buying a house that already has a system installed, you should ask for the plans. If they’re not available then use a septic tank specialist to help you find out where everything is.

Potential ways you could damage the system.

You shouldn’t build anything on top of the drainage pipes. If you put any sort of shed or building on top of the pipes, you’re almost definitely going to cut or damage them. Also it stops air from getting into the soil, which would hinder the soil’s ability to filter the water.

Likewise, don’t drive over the pipes, or park a vehicle there. This weight will compact the soil and stop it from being able to accept water at all. In severe situations, the weight of a car could even crush the pipes. You shouldn’t keep large animals there – like horses or cows – for the same reason.

Don’t pour waste chemicals, paints, or cooking oils down the sink. These can kill the microbes in the septic tank that break down the solid substances. They can also clog the drainage field which would eventually fill the tank, and back up into the house.

Always know where your access hatches are too, and keep them clear of obstruction.

Lastly, don’t plant any trees or bushes too near the system as the roots could disturb the pipes too.

8 things to check when buying a property with a septic tank

  1. Ask if the septic tank has been maintained regularly – ask for invoices or receipts for tanker visits or service calls. A septic tank usually needs to be emptied annually.
  2. Find out how often the system is currently being emptied. If it’s being emptied every few months, this could be a sign of a problem.
  3. Ask the current owners how much their service costs, so you can work out how much it’ll cost you annually.
  4. Don’t rely on homebuyer surveys to tell you what’s going on underground – they only take a basic look at drainage systems. It’s crucial you get a full pre-purchase drainage survey before buying somewhere with a septic system. Get the tank emptied at the same time, to make sure the walls and pipework of the tank can be inspected.
  5. Ask for a plan of the drainage system.
  6. Find out if any part of the system is on someone else’s land. You need to know what the relationship is like with the landowner as you’ll need access for repairs, replacements and maintenance. 
  7. Think about access to the property. Tankers need to be within 30 metres of the tank to empty it. Are you planning an extension or similar? If so you’ll need to make sure this access is maintained.

Where does the waste water go when it leaves the tank? If it goes straight to a watercourse or a ditch, this isn’t legal any more. By 2020, you’ll need to have it

Planning permission for septic tanks

If you’re installing a new septic tank system

For installations in England, you need planning permission and building regulations approval.

There are different rules for septic tanks and treatment plants in Northern IrelandScotland and Wales.

If you have a system that didn’t get permission and approval

In England, you need to apply retrospectively for both planning permission and building regulations approval.

You don’t need to do this if your system was installed before 1 January 2015.

Regulations for operating a septic system

You must follow the general binding rules if you’re the operator of a septic tank or small sewage treatment plant.

The sewage must:

  • Be domestic, for example – from a toilet, bathroom, shower or kitchen of a house, flat or business – contact the Environment Agency if you’re not sure if the sewage is classed as domestic.
  • Not cause pollution – find out how to check for pollution.

There are other rules depending on whether you’re releasing sewage to the ground, or into surface water.

Releasing to the ground

You have to use a septic tank or a small sewage treatment plant and a drainage field (infiltration system).

You need to apply for a permit if you release (‘discharge’):

  • To a well, borehole or other deep structure.
  • More than 2 cubic metres (2,000 litres) per day.
  • In a groundwater source protection zone (SPZ1).

Releasing to a surface water

You must use a small sewage treatment plant. You must apply for a permit if you’re discharging more than 5 cubic metres (5,000 litres) per day. Use the calculator to work out how much you discharge per day.

Find out more on the government’s website.

Insurance for skill work

All tradespeople should have public liability insurance, which protects you, and them, against any accidents or injury.

Joseph Capstick Plumbing & Heating avatar

Joseph Capstick Plumbing & Heating

Septic Tanks - Installation / Emptying / Cleaning

I'm Joseph Capstick a time served & qualified Plumbing & Heating engineer. I will take on most plumbing & heating tasks including emergency call outs.

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Reviewed by Gary on 17/2/2018

A job well done with quality workmanship and efficiency, Highley recommended.

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New Life Contractors

Septic Tanks - Installation / Emptying / Cleaning

We are dedicated to our customers, trying to be as helpful as possible. Making sure that every aspect and every detail is done to the highest standards. New Life Contractors ~ Bringing New Life to your Home.

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Reviewed by Lee on 28/2/2015

Excellent job! Thanks.

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J A K Rennovations

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by derek on 31/5/2008

Phase 1 nearing completion and scores 10:10 Excellent team under Joe Kerr - they can all think on the run which is vital with a renovation project. Phase 2 will start in a couple of weeks and in the meantime we have already recommended to close friends with the two projects running alongside. No hesitation in highest recommendations.

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drainability

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Edward on 12/2/2009

From first contact they were knowlegeable and able to resolve my problem. The work was carried out efficiently, quickly and to my sastisfaction.

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McEntee Groundworks

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Kip on 24/3/2012

McEntee Grundworks were very dilligent, hard working, honest and I would happily recommend to anyone. Did a fantastic job.

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KG Building Associates

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Cynthia on 7/11/2010

Graham did a very professional job in solving a tricky problem with water seeping into the garage. He turned up as promised, and kept me informed at all stages of the job. He did an extremely good job and left the area clean and tidy. I would have no hesitation in recommending him in the future.

C+E Constructions & Infrustructure avatar

C+E Constructions & Infrustructure

Septic Tanks - Installation / Emptying / Cleaning

The C&E Constructions and Groundworks is an engineering contractor operating in the South East. We expertise in drainage construction, damp proofing, sewage treatment works, building construction maintenance and waste management.

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Reviewed by Owen on 12/4/2014

excellent work. Job done effectively and on time.

I'm a small landscaping business that strives on giving the customer what they want. I have over 16 years experience in drainage work, landscaping, paving, driveways and various other ground works. Offering free quotations.

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Reviewed by Andrew on 12/2/2013

Extreamly friendly and proffesional, outstanding quality of materials and workmanship. I would highly recomend this company and would definatly use them again.

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Probuild

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Lindsay on 2/6/2012

Quote was very transparent and competitive. Andy was very flexible to our changing needs and delivered on all his promises. Have already recommended to family and friends. Very happy with the job.

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Reviewed by Paul on 20/1/2012

Excellent work. On time for both looking at the job and doing the job. Good quote and really good job, would recommend Ben.

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General Building Contractor

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by andrew on 3/4/2012

Very reliable, honest, skilled and reasonably priced. I would highly recomend him

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Reviewed by Kylie on 6/2/2014

Was efficient, cleaned up and reasonably priced. Is due back to carry out further work. Comes recommended

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D AND R Drain services

Septic Tanks - Installation / Emptying / Cleaning

D & R DRAIN SERVICES UNBLOCK DRAINS FAST Our priority is our customers and therefore we always provide a high standard of service at a reasonable price. With over 15 years experience in the drainage.

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Reviewed by Mohammad Ali on 22/2/2023

Daniel from D & D Drain Services gave me a call and took the time to clearly go through the options and prices over the phone. We then agreed on a mutually acceptable date and time for him to visit. He arrived on time and got his gear together to investigate and resolve a recurring toilet blockage issue. He put his CCTV camera down the toilet pan and ran it all the way to the manhole to inspect the entire length of the waste pipe. We’ve been advised by Daniel to replace a restrictive offset pan connector.

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Metro Rod

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Rachael on 22/3/2012

Outstanding service, very professional and clean, kept me informed through out, as i didnt have a clue, very kindly showed me the problem on a camera and did not charge me any extra, a very polite gentleman carried out the job, i would not hesitate to recommend them. Mrs Briscoe

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David Avent Building Services

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Teresa on 2/12/2012

David is highly recommended and I have already recommended him to my friends. Excellent job, honest, very helpful, came when he said he would, good prices, would def contact him again for for jobs

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haydenmasonry brickwork and groundworks

Septic Tanks - Installation / Emptying / Cleaning

A customer focused builder who provides a professional, reliable old fashioned service. FULLY INSURED & ALL WORK GUARANTEED. call & i will be happy for you to take a look at my work,

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Reviewed by Phil on 18/3/2020

Efficient service, reasonable price. Quality of work was very good.

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WMB Building Contractors LLP

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by DAVID on 3/8/2012

Not the cheapest but very good approachable men who certainly do a very good job

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L.C.T contractors - Louis

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Tyrone on 19/4/2016

An excellent response and turn around time, I had an issue with a cemented and corroded old pipe, Louis replaced and sealed it all back after going to collect the correct part form a local trader. He also advised me on future renovations and showed me images of work before and after. I will be booking him again...Thanks!

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Daniel Boughtwood

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by James on 5/1/2013

Quick, tidy, did exactly what he said he would.

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Crest Construction Essex

Septic Tanks - Installation / Emptying / Cleaning

Crest construction Essex

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Reviewed by Kerry on 11/9/2015

Great job.

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