kgp utilities

keighley

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Trades & services offered

Window fitter / Conservatory installer

Conservatory
Conservatory Cleaning / Maintenance
Decorative Glazing
Perspex / Protective Screens
Single / Double Glazing
Velux / Skylight Window
Wooden Casement Window
Wooden Doors - External
Wooden Sash Window
uPVC Windows & Door

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Velux / Skylight Window

Company responded quickly to original request and seemed to have sorted out all the velux windows as requested. The charge was reasonable although I didn't receive the invoice and receipt that I requested which caused a record problem. I brought the company back to do a second job - fixing a leak around one of my velux windows and also carrying out some smaller roofing repairs. Company went to great efforts to get the right slates which I appreciated. Unfortunately the leak wasn't fixed properly and when we went up on the roof we found the seal around the window was loose and clearly hadn't been fixed down properly. the servicing of the velux windows also seems to have only temporarily fixed the problems and slowly one by one the motors are failing again. The charge for the work was OK but again I didn't (despite requests and promises) receive an invoice breaking down the charge or a receipt. Level of workmanship was OK but admin is sloppy and the company will need to sort that out.

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