Business advice
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Tips on how to provide great customer service
Great customer service is so important for helping a job run smoothly. It’s also essential for repeat and continued business…
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The best tech for your trades business
Technology can help transform the way you work and how your business operates. However, sometimes it’s hard to know what…
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How to effectively resolve customer complaints
If you’re a small business owner, you’re likely to get a customer complaint at some point (if you haven’t already).…
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Do I need to be VAT registered? The pros and cons for businesses and tradespeople
Whether you operate as a sole trader or a limited company, you must register for VAT (Value Added Tax) when…
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Winter Economy Plan: The latest coronavirus government support for tradespeople
Last updated: 3rd March 2021 In the latest Winter Economy Plan, the government has included measures to support UK businesses that…
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Tipped for success: 5 learnings for one-person businesses
If you’re self-employed, run a small company or own a one-person business, you have to take on multiple roles to…
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